Golfriend
← Back to Golfriend

Delete your Golfriend account

Last updated: 29 September 2026

Golfriend is operated by JAIDEE HOLDING CO., LTD. (Jaidee Holding Company Limited), 448/13 Moo 12 Nongprue, Banglamung, Chonburi 20150, Thailand. This page explains how to delete your Golfriend account and what happens to your information. Our Privacy Policy has the full details.

Delete your account in the app

Deleting in the app is the main way to delete your account.

  1. Open Golfriend and go to Locker Room › Account › Delete account (also written Locker > Settings > Delete account).
  2. Type DELETE GOLFRIEND to confirm and tap Delete account.
  3. If you have not signed in within the last few minutes, the app asks you to sign in again first. Then return and delete.

Your access stops immediately. Deletion is completed automatically, normally within minutes.

What is deleted

Your sign-in account, your profile, your Master Album photos and videos with every Gallery, avatar and profile-photo placement, what Golfie knows about you, your stored discovery position, your equipment, round and practice history and your score entries, your notification settings and device registrations, your blocks and follows, and your direct-chat agreements.

What is kept

  • Shared rounds belong to everyone who played. They are kept, with your place shown as “Deleted member”.
  • Chat messages you sent stay in those conversations for the other members.
  • Financial and purchase records. Records of Tee purchases and Tee movements are kept separately, under an internal account number and the Google Play order reference, to meet legal and accounting obligations. These records do not contain your name, email address or phone number. Financial and purchase records are kept for 10 years.
  • A sealed safety marker, made from a one-way code of your email address and phone number, is kept for 90 days as a minimal safety and anti-abuse record. During that time an account with the same details cannot be activated again. The marker is not visible or searchable and is deleted automatically after 90 days.
  • Backups. Backup copies of our systems are kept for up to 35 days, so deleted data can remain in a backup for up to 35 days before it expires.
  • Identity-verification portrait and liveness video. The portrait photo and liveness video you took when you joined are currently kept in our file storage after your account is deleted. The deletion process does not yet remove them, and no deletion period is set for them. If you want them removed, email support@golfriend.co.
  • Reports and moderation records. Reports you made, reports made about you, the moderation decisions on them and the records of those actions are currently kept after your account is deleted, so we can deal with safety concerns and repeated abuse. They hold account numbers, the reason chosen and any note written with a report. No deletion period is set for them yet.
  • Phone-verification records. The counters we use to limit how many SMS codes are sent, linked to your account number and a one-way code of your phone number, are currently kept after your account is deleted, to prevent SMS abuse. No deletion period is set for them yet.
  • Referral records. Your referral code, the record of who referred whom and any referral reward record are currently kept after your account is deleted, as part of the Tee records. No deletion period is set for them yet.

How long we keep information

While your account is active, we keep your chats, profile, photos and videos, and golf history for as long as the service needs them to work for you. When you delete your account, the deletion process removes your personal data from our live systems, except the records listed above as kept. Backups are kept for up to 35 days. A minimal safety and anti-abuse record is kept for 90 days. Records of Tee purchases and Tee movements are kept separately, under an internal account number and the Google Play order reference, to meet legal and accounting obligations. These records do not contain your name, email address or phone number. Financial and purchase records are kept for 10 years. We complete every deletion request within 30 days. See the Privacy Policy for details.

Your Tees

Deleting your account means you lose access to any Tees left in it.

  • Welcome Tees and other promotional Tees are forfeited when you delete your account.
  • Tees you bought and have not used are not automatically refunded in cash because you delete your account.
  • This does not affect any refund available under Google Play’s refund policies or any refund the law requires.

See the Terms of Service for details.

If you cannot use the app

Deleting in the app is the main way to delete your account. If you cannot use the app, you can ask us to delete your account by emailing support@golfriend.co with the subject “Delete my Golfriend account”, sent from the email address registered to your Golfriend account. Include only the email address or phone number on your Golfriend account.

We accept an email deletion request only when:

  • it is sent from the email address already verified on your Golfriend account, or
  • you confirm the request with a one-time code that we send to the phone number verified on your Golfriend account.

Golfriend will never ask you for your password, identity documents, card details, passkeys or security answers. Do not send them to anyone who asks.

If you cannot prove that you control the verified email address or the verified phone number on the account, we will not delete the account. We will reply with instructions for recovering access to your account or for deleting it in the app.

We acknowledge an email deletion request within 3 working days and complete the deletion within 30 days, subject to any retention the law requires.

An account deleted by email is treated exactly like one deleted in the app: you lose access to any Tees left in it, and the same retention rules apply.

Contact us

For questions about deleting your account, contact support@golfriend.co.